Solved: Adobe CS3 and Windows 10 [CS3 is dead] – Adobe Support Community – – Beginning troubleshooting

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Legal Notices Online Privacy Policy. Troubleshoot installation problems with Adobe Creative Suite 3. Creative Suite User Guide. Select an article: Select an article:. On this page Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting. Applies to: Creative Suite CS3. Beginning troubleshooting. Make sure that the system meets the minimum requirements for Adobe Creative Suite 3.

Delete previously installed application files. To delete files from a previous Adobe Creative Suite 3 installation attempt: If you are using Creative Suite 3, then run the Acrobat Uninstaller found in the Adobe Acrobat 8 Professional folder in the Applications folder.

Check to see if the following folders are installed in the Applications folder or other location: Adobe Acrobat 8. Drag each application folder to the Trash. Empty the Trash. If you receive a message that a file is in use and can’t be deleted, restart the computer, then empty the trash. Check the installation discs and disc drive. Log in as a user with administrator access privileges.

To log in as a user with access privileges:. From the Apple menu, choose Log Out. Click Log Out when the system returns the message “Are you sure you want to quit all applications and log out now? When the log in screen appears, select a user with access privileges, type the appropriate password, and then press Return. Install current Mac OS X updates. Run Adobe Creative Suite while no other applications are running. If applications don’t quit as expected, then force quit them. To force quit open applications:.

Choose Force Quit from the Apple menu. Restart Adobe Creative Suite, try to re-create the error, and continue as follows: If the error doesn’t occur, then the application you selected in step 2 conflicts with Adobe Creative Suite. If the error occurs, then repeat steps ; or, if you’ve quit all open applications, then proceed to the next task.

Starting up in Safe Boot does the following to assist troubleshooting your computer: It forces a directory check of the startup volume. It disables all startup items and any Login Items.

Shut down the computer and startup in Safe Boot:. Shut down the computer. Press the power button. Immediately after you hear the startup tone, press and hold the Shift key. Release the Shift key when you see the gray Apple and progress indicator.. Install the Adobe Creative Suite 3 from within a new user account. From the Apple menu, choose System Preferences. Make sure to remember the new password and to give the account administrative privileges by selecting Allow User to Administer This Computer.

Click Create User and close the Accounts window. Choose Log Out [ username ] from the Apple menu. Log into the new user account and install Adobe Creative Suite 3. Install Adobe Creative Suite 3 from within a root user account. Intermediate troubleshooting. Install Adobe Creative Suite 3 from the desktop. To copy the Creative Suite 3 install files to the desktop:. Insert the first Creative Suite 3 disc into your disc drive. Note: The Design and Web Suites have only one disc for installation.

Create a folder on your desktop named “Adobe CS3 Install”. Copy the appropriate folder see below from the DVD to the folder you created on your desktop.

If you are asked to confirm replacing any folders with the same name, select “Replace”. Repeat steps 4 and 5 for any remaining discs in the suite. Double-click the Setup file, and follow the on-screen instructions.

Repair disk permissions by running Disk Utility. To repair your permissions using the Disk Utility:. Troubleshoot fonts. Start Font Book from the Applications folder. In the Collection column, select Computer. Click Disable, when asked to confirm. Run the Adobe Creative Suite installer. Then do one of the following: If the problem recurs, then repeat steps to disable the User and Classic collections.

If the problem doesn’t recur, then the problem font is in the collection you disabled. In Font Book, enable one font at a time in the collection and try to reproduce problem until you find the damaged font. Check hard disks for damage. Start the computer from the system CD. Select the disks to be checked, and then click the First Aid tab.

Click Repair to check and, if necessary, repair selected disks. Temporarily disable any virus scanner. Click on the anti-virus icon in the Menu Bar. Select the disable Anti-Virus option. Attempt the installation again. Re-enable the anti-virus software after the installation completes successfully. Advanced troubleshooting. Use the Console utility to identify software conflicts. If the problem causes the installer to freeze, the Console utility can identify software that causes the conflict.

Click the Logs tab. Select the Adobe Creative Suite 3. Restart the installer, and try to re-create the problem. If the problem recurs, remove or update the software identified in the crash log. Use the Process Viewer to identify and quit processes that may be using large amounts of system resources. Open the Utilities folder, and then double-click Process Viewer. Set Sample Every to 5 seconds. Reinstall the system software.

Reinstall the operating system, or run a system restore. Install to a different hard disk that is designated as the startup disk. To specify the startup disk:.

Choose System Preferences from the Apple menu. Select Startup Disk from the System selections. More Adobe Reader Adobe Reader software is the global standard for electronic document sharing. Adobe Flash Player ActiveX enables the display of multimedia and interactive content within the Internet Explorer web browser.

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Solved: Re: Problems installing CS3 – Adobe Support Community – – Solution 1: Run the CS5 Cleaner Tool.


One of our printers wants certain things in CS2, and it of also on my computer and works very well. I’m upgrading from my standalone CS3 to CS4 a stand-alone. Any help would be appreciated. I really don’t want to have to disable or remove CS3. No problems. Then I thought that I would be charged twice, so I sent two programs in the trash.

What can I do? Download the product that matches your serial number. IE, if your serial number is for design std, dl design STD installation files; your serial number does not work with the individual contains the design of the suite programs std. Download and installation help links Adobe. Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these “important Instructions”.

Just bought the new pc with Windows 8. Can anyone help? Also please let me know what error message you get while re installation of InDesign. Since the installation of Lion, passing of snow leopard, InDesign does not print, but crashes when you try to get the print dialog box. I can print by generating the PDF of the document, and then print from Acrobat 8. This correction is no problem, but has really solved my printing problems. The installation went well. The software works well.

I get an error of my InDesign message telling me that it cannot open the file because I need to upgrade my version of the software upgrade check tells me that there are no other updates available for my InDesign. The packaging clearly says CS3 on it. All the files I created with my InDesign and sends to a work colleague appear to them as if they were introduced in CS2. This conflict is avoidable somehow?

Or is the software designed to not be compatible with Adobe software to other versions on the same PC? Thanks for any help. Joe B. What I wanted to say is: you have CS 3. Fonts missing after migration to InDesign CS3. I’ve used this for large number of tables in a book, I need to find a method to retrieve this font. Arial Narrow police is listed in the installation of Windows fonts Vista.

If this does not work, you will need to copy the old policies of the other system and reinstall new versions. Adobe CS3 compatibility with Yosemite. A copy of InDesign CS3. I have just been offered some work by a company using InDesign CS3, and I am struggling to find a copy or a copy of the CS 4 or 5 which is backward compatible.

One of my friends said he believes that buying CS6 will make you eligible for a download of an earlier version to help with problems of this kind. Anyone know it if this is the case, and if so, how do you get the old copy? No, get a license for CS6 does not give you a license that will allow you to install and activate any previous version!

With InDesign CS3 activation problems. Try to install InDesign CS3 on another computer. I get an error message indicating that it cannot connect to Adobe to register the product. Any suggestions? I have upgraded to Windows It runs but requires a reactivation. I get the activation message – no connection. There is no other way to activate – no phone support. I also tried uninstalling and reinstalling. It makes no difference. Get the phone activation which is no longer supported in the United Kingdom.

This seems. I suspected that the final result would be. If so, you know the cost of these improvements? Also, disable your virus-protection software and firewall. After both are disabled, reinstall the software. It installs a service called Bonjour that searches the network for other Bonjour-enabled machines. The installation of Version Cue can fail if your firewall is unaware of this protocol and blocks it.

Turn off your firewall while installing to prevent this error from occurring. Make sure that you are installing to a volume that meets the minimum requirements. System requirement information is listed on the Adobe. See Remove CS3 prereleases kb to remove any Adobe pre-release or beta software from your computer. Google Desktop can prevent the installation of the Adobe Creative Suite 3 products. See the system documentation to remove Google Desktop before installing the Adobe Creative Suite 3 product.

Creative Suite 3 installer can fail if the Creative Suite 3 disk is bad or damaged or if the computer hard drive is defective. Attempt to install the Adobe Creative Suite 3 on a different computer. If the attempt is successful, the issue could be with the file system or hard disk drive on your original computer. If your error in the installer log includes the following, remove previous versions of Flash Player:.

The older version of Adobe Flash Player 9 Plugin cannot be removed. Contact your technical support group. Action InstallValidate. Validating install Action start InstallValidate. Error Action ended InstallValidate. Return value 3.

See the installation log to determine which folder or file requires user privilege modification. The steps below reference the folder that has commonly been encountered.

See Adobe Creative Suite Installation log for information on locating and reading the installation log. You can use method on all versions of Windows, but it requires use of the command prompt utility. If you receive the Windows Installer error message, ” Could not read value to key” or ” Could not write value to key,” then update the permissions to the registry keys.

See the installation log to determine which registry key requires user privilege modification. Verify that you have sufficient access to that key, or contact your support personnel. Note: Perform the steps in this solution after you complete the Adobe Creative Suite 3 installation. The Administrators group listed below is the default local administrative group for Windows XP and Vista.

Disclaimer: This procedure involves editing the Windows registry. Adobe doesn’t provide support for editing the registry, which contains critical system and application information.

Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.

There are two tasks you can perform before you do these steps to back up your current system and registry:. Repeat steps 1 on any additional registry keys. If Adobe Creative Suite 3 still displays an error message, then investigate permissions on the particular registry key causing the error.

Occasionally, renaming the key allows the installer to re-create the key and reset the permissions if the key is corrupted. If you can’t change permissions or rename that key, then contact Microsoft or your hardware vendor for assistance. If you receive the Windows Installer error message, “Updating component registration Message type: 2, Argument: 1 Message type: 2, Argument: 1,” then remove current Adobe color profiles and update the permissions to the registry keys.

To verify the error, search the installation log for return value 3 and verify the error captured in the log file. See the Adobe Creative Suite Installation log for information on locating and reading the installation log.

Have your installer log file and event viewer information ready in case you’re asked to send it to support. The Windows Event Viewer and the Adobe Creative Suite installer log are two tools that can assist you in determining the cause of the problem. Event Viewer is a Microsoft utility that collects data about errors that occur as you run Windows. The Adobe Creative Suite 3 installer uses a number of Windows installers during the installation of any products.

You can use the Windows Event Viewer to diagnose issues with the Windows installer. The Adobe Creative Suite 3 installer log contains detailed messages on why the install failed or succeeded. The log file can assist you in diagnosing the problem faster. Every attempted installation appends information to the previous installation log. Deleting the current installation log and running the installation again can simplify the troubleshooting process.

The log file is created on both Windows and Mac OS. The error messages contained differs in format because of Operating System differences. If the log contains one or more of the following error messages, try Solutions 1 -5, and then the solution listed next to the error message:. You can run disk utilities to verify the integrity of the hard disk drive. Damaged sectors, cross-linked files, or other file corruptions can cause installation failures.

Run these utilities to help correct problems with the hard disk or identify issues. Disk Defragmenter for Windows is designed to increase access speed and sometimes increase the amount of usable space. Disk Defragmenter rearranges files stored on a disk to occupy contiguous storage locations. Chkdsk is a command line utility that can check your hard drive for errors and bad sectors. The ” f ” switch is designed to scan and attempt to fix the errors found.

Legal Notices Online Privacy Policy. Creative Suite. Error: “Problems occurred during installation” CS3 Search. When you install Adobe Creative Suite 3 or individual Creative Suite 3 applications, you get one of the following error messages: “Some problems occurred during installation.

Solution 2: Check the Event Viewer for error numbers. Error number. Entire Suite. Solution 6. Solution 9. Solution 3: Disable virus-protection software and all firewall applications before you install Creative Suite 3 or any of its point products. Solution 4: Verify that you have sufficient disk space. If not, clear disk space on the target drive or install to a drive with sufficient disk space. Solution 5: Remove prerelease Adobe software. Solution 6: Remove Google Desktop.

Solution 7: Check the installation media. Perform the following steps to determine if the installation media is damaged:. Check the DVD for dust or damage. Clean the DVD with a soft, lint-free cloth. Check the back of the DVD for warping, smudges, scratches, or discoloration. Copy the contents of the DVD to your hard disk. Attempt a desktop installation. For additional information on creating desktop installations, see one of the following documents:. If the purchased software was an electronic software download ESD , download the software again.

A file damaged during the download process causes errors during installation. Solution 8: Remove previous versions of Flash Player. If your error in the installer log includes the following, remove previous versions of Flash Player: 1: 0 2: Install Flash Player 8 Plugin. To remove Flash Player:. These files contain or end in “log” or “gz. If you are currently using them, move them out of this folder and in to a new folder on the desktop where they are accessible.

Repair or Install Creative Suite 3. Solution 9: Update the user privileges to files.


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Dec 19,  · I need to uninstall indesign CS3 on a Mac. When I go to utilities and click on InDesign I get: You can’t open the application “Setup” because it is not responding. But the program still works. Oct 17,  · Re: CS3 loads but won’t run. As recommended by the Dell Tech Support, I purchased from Microsoft Windows Vista Ultimate, reformatted the hard disks of the Inspiron , installed Vista, and then on the “virgine” system installed the newly downloaded trial version of Adobe CS3 InDesign, Phtotshop, and Dreamweaver. You can easily download Adobe Indesign from this Link! with meMrsamar


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Not your computer? Use Guest mode to sign in privately. Learn more. Next. Create account. ‪Afrikaans‬. ‪azərbaycan‬. ‪bosanski‬. ‪català‬. ‪Čeština‬. setup free download, adobe indesign setup file, adobe indesign cs3 setup free adobe indesign install error, adobe indesign install stuck bea. My actual display resolution is ‘above’ what the error says ( x, Lenovo laptop). Illustrator and InDesign are affected, Photoshop, Acrobat not affected.

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